From the Outside Looking In

by Michael Euliss

I hope you have had a great couple of weeks!  I have spent the last two weeks on the road teaching. I have had the opportunity to meet some fantastic people who, like you, are dedicated to serving others. At the conclusion of last week’s class, I was asked by an attendee to expand on paradigms and how to break out of them. So I thought I would share some of the insights that I have learned along the way.The concept of paradigms was coined by Thomas Kuhn who wrote the book, The Structure of Scientific Revolutions. During his research, Kuhn leaned that our interactions with paradigms are cyclical but very hard to break. We become so emotionally attached to our specific way of doing or understanding something that it makes it extremely difficult to see beyond the horizon of our own paradigm.

The four stages are pre-paradigmatic, normal, crisis, and revolution. In order for a person to change their paradigm, they must experience a crisis.  A crisis in this situation is the time when the person who has the paradigm experiences enough contradictions to what they believe to be true to make them doubt what they know and seek to learn more thus creating a revolution in thought.  When a person receives information contrary to their belief or paradigm, they typically rationalize the information away as an “anomaly”.  If that is the case, how do we help them change their view?

  1. Acknowledge the cycle.  Once a person has collected enough data in the pre-paradigmatic stage to create a paradigm then they enter the “normal” stage.  This is where they operate until such time they are presented with enough anomalies they begin to question their “normal” state.  At some point, enough data or anomalies are collected which creates a revolution in their thinking thus allowing them to create another paradigm in which to operate or call “normal”.

  2. Understand that paradigm change takes time. People do not change their beliefs as the result of a won or lost argument. They must experience  and acknowledge that new data exists in an old location.  Very much like the drawing above. Some people look and they see an old woman with her chin down in a fur coat.  Others look at the same picture and see a young woman looking over her right shoulder.  Kuhn calls this a “Gestault Switch” in perception.  That is, seeing is believing.  However, for real change to take place what they see has to be validated by other senses and/or data.  They have to experience a change in heart.
  3. Acknowledge that people with opposing paradigms are living in “different worlds” and literally cannot see how or why the other views things they way they do.
What does this mean to us as servant leaders?  We must put ourselves in the place of those who do not understand us and provide them as much accurate data as possible so their paradigm of us is positive.  For example, if your church is not growing, it is important to understand the paradigm the community has in relation to your church.  Only then can you begin to combat that with contrary messages.  If your community perceives your church as unfriendly, regardless of the reason, you must do all you can to provide them with so many anomalies to that paradigm they cannot help but acknowledge a crisis in their viewpoint.  As you continue your efforts, you will begin to see revolutions  in the way your church is viewed in the community.
How does this transfer to our relationship with people?  When you observe that a person has an improper paradigm about you or another person, provide them with as much data that is contrary to what they have locked onto as you possibly can allowing them to see the new paradigm for themselves.  Don’t get in a rush.  They did not form the first opinion overnight and changing will not be easy.   Tools such as the DiSC profile will help people understand others better and begin to change paradigms. This is truly the time for “gentle pressure, relentlessly applied.”
What are your thoughts?
I hope you have a great week!
-Michael

Want a better  understanding of what the community thinks of your church?  Let us know.  We can help.

2 Responses to “From the Outside Looking In”

  • Comment received by e-mail:

    Michael,

    Your article on paradigm shifts struck home in my own experience. After three years of training in seminary and five years in Doctor of Ministry courses my paradigm regarding hospital visits and other perons crisis experiences was that I was their to tell the individual what they needed to know.

    When I began C.P.E. training I brought that paradigm with me and through three and a half units, one and a half years I practiced it, defended it and was almost dropped from the program because of my paradigm experience and defense.

    My crisis was when my supervisor, who I respected greatly and who I knew loved and failed to give up on me gave a final warning regarding my termination from the program, sans certification and with it any opportunity to begin a new ministry as a hospital chaplain..

    The new paradigm that I FINALLY GOT was that chaplains l LISTEN!, LISTEN!, LISTEN! and only speak when invited by the patient into their paradigm crisis. My shift has taken my completion of C.P.E. and present listening practice to wonderful new experiences as a Barnabas instead of a Paul

    John

  • Thanks John! I appreciate your feedback and story.

    -Michael

Leave a Reply

You must be logged in to post a comment.

  • Loading...


    Loading...

    Login






    Register | Lost password?

    Register





    A password will be mailed to you.
    Log in | Lost password?

    Retrieve password





    A confirmation mail will be sent to your e-mail address.
    Log in | Register